FAQ
Questions,
answered simply.
The things guests ask us most, seasons, arrival hours, reservations and how to choose between our four properties.
Good to know
And anything
we missed.
If your question is not here, write to us, a person always answers, usually within a day.
For anything about a specific hotel, its own page carries the details of that property.
Frequently asked
Before you arrive.
- 01
When is the season?
Spring through late October.
ACRO, SEASIDE and MOMI welcome guests from 1 April to 31 October. TIERRAS opens its first season in July 2026. Outside these months, contact us directly and we will suggest the best alternative.
- 02
What are the check-in and check-out times?
Arrival from 15:00, departure by 11:00.
Check-in at ACRO, SEASIDE and MOMI begins at 15:00 and check-out is by 11:00. At TIERRAS arrival is from 16:00. Early check-in and late check-out are possible subject to availability, simply ask.
- 03
Is there a minimum stay?
Two to three nights, depending on the hotel.
Most periods ask for a minimum of two nights; select suites and TIERRAS villas ask for three during peak weeks. The reservation team confirms the exact requirement for your dates.
- 04
How do I make a reservation?
Directly, and personally.
Use the Book a Stay page or write to reservations@omicronhotels.com. For individual properties, you can reach each hotel's reservations team directly, the details are listed on every property page.
- 05
Which hotel is right for me?
Four properties, four temperaments.
ACRO for height and horizon, SEASIDE for the resort by the bay, MOMI for slow living in Hersonissos, TIERRAS for a villa rooted in nature. Tell us how you travel and we will match you.
- 06
Can you arrange transfers, celebrations and private experiences?
Yes, quietly and completely.
From airport transfers to private dining, boat days and wellness rituals, our teams arrange the details around you. Mention your wishes when reserving and we take care of the rest.
Still wondering
Ask us
directly.
Our reservations team knows every room, every season and every quiet corner of the island.